Gift Cards FAQs

Digital Gift Cards are delivered by email with a unique code, redeemable both online and in-store.

You may forward the email to the recipient or print it to present in person.

If the full amount isn’t used in a single purchase, the remaining balance will be available as store credit for future use.

Gift Cards are valid for 12 months from the date of issue, and cannot be returned or exchanged for cash.

Physical Gift Cards are available to deliver or pick-up at our London boutiques. They come in our classic Laurence Coste envelope ready to gift. with a signature sealing wax, your gift message and instructions to use. They carry a unique code that can be redeemed both online and in-store.

If the full amount isn’t used in a single purchase, the remaining balance will be available as store credit for future use.

Gift Cards are valid for 12 months from the date of issue, and cannot be returned or exchanged for cash.

Both physical and digital Gift Cards can be redeemed online at laurence-coste.com or in any of our London boutiques.

Gift Cards are valid for 12 months from the date of purchase. Any remaining balance will expire after this period.

Only one Gift Card may be redeemed per order.

Any unused balance will remain on the Gift Card and can be used towards future purchases until expiry.

Gift Cards cannot be returned, refunded, or exchanged for cash.

Please treat your Gift Card as cash. We cannot replace or reimburse lost, stolen, or expired cards.

Digital Gift Cards scheduled for a future delivery date may be cancelled before the delivery date by contacting us at  order@laurence-coste.com. If the delivery date is today or in the past, the purchase cannot be cancelled.

You can cancel your Physical Gift Card order within 14 days of the purchase if the code has not been used.

Physical Gift Cards purchased in-store are non-refundable.

No, promotional or discount codes cannot be applied to the purchase of Gift Cards.